SELLER INFORMATION
Title: DÜNYA FOREIGN TRADE INC.
Address: Ömer Avni District Inebolu Street World Inn No:15 Floor:1 Kabataş Beyoğlu Istanbul
Phone: 212 219 21 27
Email: info@al-tatari.com

ARTICLE 2 - SUBJECT OF THE CONTRACT

The subject of this Distance Selling Contract (hereinafter referred to as the "Contract") is the BUYER's purchase of the goods belonging to the SELLER. It is the determination of the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on the Protection of Consumers and the Distance Contracts Regulation regarding the sale and delivery of products ordered electronically through the www.al-tatari.com.tr website, which have the qualities mentioned in the contract and whose content and sales price are specified in articles 1.3 and 1.4 of the contract.

The BUYER accepts and declares that he/she is informed about the basic characteristics of the products subject to sale, sales price, payment method, delivery conditions, etc., all preliminary information about the product subject to sale and the right of withdrawal, that he/she confirmed this preliminary information electronically and then ordered the product, in accordance with the provisions of this Agreement. The preliminary information and invoice on the www.al-tatari.com.tr website are integral parts of this Agreement. The BUYER is deemed to have accepted all the terms of this Agreement as soon as the order is placed.

Type and kind of product, quantity, brand/model, color and sales price including all taxes, As stated in the information on the product introduction page on the website www.al-tatari.com.tr and in the invoice which is considered an integral part of this Agreement. SELLER is not responsible for price update errors resulting from technical reasons. Preliminary information and the provisions of this Agreement are sent to the e-mail address provided by the BUYER to the SELLER, and the order summary is also included in the said e-mail together with the confirmation of receipt of the order.

ARTICLE 3 - PAYMENT OF PRODUCT PRICE

3.1. In order for the BUYER to make a payment by credit card, he/she must fill in the credit card information completely and accurately in the relevant section.

3.2. Payment can be made in one payment with a credit card, or it can be divided into a number of installments that can be determined within the scope of campaigns and paid on installment basis. In installment transactions, the relevant provisions of the contract signed between the BUYER and the Bank are valid. The Bank may apply a higher number of installments than the number of installments selected by the BUYER by organizing campaigns and may offer services such as installment postponement. Such campaigns are at the Bank's discretion.

3.3. Since the forward sales are made only with the Bank's credit cards, the BUYER accepts, declares and undertakes that he/she will also confirm the relevant interest rates and default interest information from the Bank, and that the provisions regarding interest and default interest will be applied within the scope of the credit card agreement between the Bank and the BUYER in accordance with the provisions of the legislation in force.

3.4. In case of payments made in installments, whether the refund is reflected in monthly installments on the credit card used for the transaction is entirely related to the Bank's processes and practices.

ARTICLE 4 - DELIVERY OF THE PRODUCT AND DELIVERY METHOD

4.1. The product will be delivered to the relevant person at the delivery address requested by the BUYER through the authorized person of the cargo company with which the SELLER has an agreement. The BUYER accepts that the delivery made to the address indicated by the BUYER and to the person present at this address during the delivery will be considered as the delivery made to the BUYER. Even if the BUYER is not present at the address at the time of delivery, the SELLER will be deemed to have fulfilled its obligation fully and completely. Therefore, all kinds of damages arising from the BUYER receiving the product late and the expenses incurred due to the product waiting at the cargo company and/or the return of the cargo to the SELLER belong to the BUYER.

4.2. For the delivery of the contractual product, it is a condition that this Agreement is approved by the BUYER and the product price is paid using the payment method preferred by the BUYER. If the product price is not paid for any reason or is cancelled in the Bank's records, the SELLER is deemed to be relieved of its obligation to deliver the product.

4.3. Delivery shall be made within the period committed by the SELLER, starting from the date the order reaches the SELLER, without exceeding the legal period of 30 (thirty) days. If the SELLER cannot deliver the product subject to the Contract within the period due to stock depletion and similar commercial impossibilities, unexpected circumstances, force majeure or extraordinary circumstances such as adverse weather conditions preventing transportation or interruption of transportation, it is obliged to notify the BUYER of the situation.

4.4. If the SELLER has declared on its website that the delivery costs of those who shop above the amount declared will be covered by the SELLER, the delivery costs belong to the SELLER. Other than this, the delivery costs belong to the BUYER.

ARTICLE 5 - REPRESENTATIONS AND COMMITMENTS OF THE BUYER

The BUYER shall inspect the contracted product before receiving it, and shall not accept damaged or defective products such as crushed, broken, torn packaging, etc. that are understood to be caused by transportation, and shall have a report drawn up by the cargo company officer. Otherwise, the SELLER shall not accept any liability, and the product received shall be deemed to be undamaged and intact. The obligation to carefully protect the product after delivery belongs to the BUYER.

ARTICLE 6 - DECLARATIONS AND COMMITMENTS OF THE SELLER

The SELLER is responsible for delivering the contractual product intact, complete, in accordance with the specifications specified in the order and with warranty documents and user manuals, if any. If the contractual product is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to whom the product is to be delivered does not accept the delivery.

In cases where the delivery of the product becomes impossible, the SELLER shall notify the BUYER within 3 (three) days from the date of learning about this situation by a legal method. In this case, the BUYER may exercise one of the following rights: cancellation of the order, replacement of the product subject to the Agreement with a similar one, if any, and/or postponement of the delivery period until the elimination of the impeding situation. In the event that the BUYER cancels the order, the paid amount and any documents shall be returned within 14 (fourteen) days.

ARTICLE 7 - EXERCISE OF THE RIGHT OF WITHDRAWAL

BUYER, from the delivery of the product subject to the contract to him/her or to the person/organization at the address he/she has indicated. The right of withdrawal can be used within 14 (fourteen) days without giving any reason and without paying any penalty. In order to use the right of withdrawal, a clear notification must be given to the SELLER by fax, e-mail or telephone within the same period and the product must not be one of the products for which the right of withdrawal specified in Article 8 cannot be used. The BUYER, from the date of notification of using the right of withdrawal, must 10 (ten) days The product must be returned to the SELLER or the person authorized by the SELLER within 24 hours. The delivery cost of the product returned due to the right of withdrawal is covered by the BUYER. In case of exercising this right, the return of the original invoice for the delivered product is also mandatory in accordance with tax legislation. If the original invoice is not sent, VAT and other legal obligations, if any, cannot be returned to the BUYER.

Following the receipt of the notice regarding the right of withdrawal 14 (fourteen) days Within the scope of the payment, all payments collected, excluding the product price and return expenses, shall be returned to the BUYER by the SELLER in accordance with the payment instrument used in the payment of the product price. Since the reflection of the amount to the BUYER's accounts after the refund transaction is made by the SELLER to the Bank is completely related to the Bank transaction process, the BUYER accepts and declares that the SELLER has no intervention or responsibility for possible delays. The SELLER reserves the rights of exchange, offset and discount arising from the Agreement and the law for the amount to be returned.

In cases where the right of withdrawal is available, the BUYER is legally responsible for any changes or deteriorations that occur if the product is not used in accordance with its operation, technical specifications and operating instructions during the withdrawal period. Accordingly, if a change or deterioration occurs due to the product not being used in accordance with its operation, technical specifications and operating instructions until the withdrawal date, the BUYER may lose his right of withdrawal.

ARTICLE 8 - PRODUCTS AND SERVICES FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED

a) Contracts for goods or services whose prices vary depending on fluctuations in financial markets and are not under the control of the SELLER.

b) Contracts regarding goods prepared in line with the BUYER's requests or personal needs.

c) Contracts for the delivery of goods that are perishable or subject to expiration.

ç) Contracts regarding the delivery of goods whose protective elements such as packaging, tape, seal, package have been opened after delivery and whose return is not suitable for health and hygiene reasons.

d) Contracts concerning goods that are mixed with other products after delivery and cannot be separated due to their nature.

e) Contracts regarding books, digital content and computer consumables presented in material form, if protective elements such as packaging, tape, seal, package have been opened after delivery of the goods.

f) Contracts regarding the delivery of periodicals such as newspapers and magazines, other than those provided within the scope of a subscription contract.

g) Contracts related to accommodation, goods transportation, car rental, food and beverage supply and the evaluation of free time for entertainment or recreation purposes, which must be made on a specific date or period.

g) Contracts regarding services performed instantly in electronic environment or intangible goods delivered instantly to the BUYER.

h) Contracts regarding services that are started to be performed with the approval of the BUYER before the expiry of the right of withdrawal period.

ARTICLE 9 - PROTECTION OF PERSONAL INFORMATION AND PRIVACY POLICY

SALES PERSON, www.al-tatari.com.tr website may use the information sent to it by the BUYERS in accordance with the provisions of the "Privacy Policy" and "Website Terms of Use". It may process this information and store it on a database. DEMSA may also; BUYER's identity, address, e-mail address, telephone number, IP address, www.al-tatari.com.tr website visited sections, domain type, browser type, visit date, time etc. information may be used for statistical evaluation, announcement of campaigns and providing personalized services. Personal information of BUYERS will not be disclosed to real and legal third parties except for the request of the authorities authorized by law and the cases listed below.

BUYER allows the personal information transmitted by him/her to be recorded, kept in written/magnetic archives, preserved, processed, updated, shared, transferred and used by SELLER, its current and future affiliates, subsidiaries, partners, successors and/or third parties-organizations determined by them for all kinds of promotion, advertisement, promotion, communication, sales, marketing, store card, credit card and membership applications indefinitely or for a period they determine, and to be contacted through channels such as SMS, internet, letter, telephone etc. unless otherwise stated. If BUYER wishes to change his/her data sharing preferences, he/she may forward this request to the communication channels specified by AL TATARI. www.al-tatari.com.tr Information entered for membership, product/service purchasing and information updating purposes, as well as confidential credit card and bank card information, cannot be viewed by other internet users.

ARTICLE 10 - REQUEST AND COMPLAINT / LEGAL REMEDIES

BUYER may notify SELLER of his/her requests and complaints regarding the product and sales verbally or in writing by reaching SELLER through the communication channels listed below.

Customer Service Phone and Email Information

Email: info@al-tatari.com

Phone: 212 219 21 27